Job Description

• The Convention Services Manager for the Sheraton Greensboro/Joseph S. Koury Convention Center works directly with clients and meeting planners to coordinate and service conference, convention, corporate, and social groups with guest rooms, and/or catered functions.
• The position will guide and assist with menu selection, beverage selection, room configuration, and AV needs while up selling contracted food/beverage minimums, as well as associated activities and events.
• Will effectively communicate client/group needs to all hotel departments as they relate.
• The CSM is to ensure guest satisfaction and hotel profitability at all times while adhering to hotel policies and procedures.
• You will sell and service the dream!

• You must be professional in your approach with clients as well as the team with minimum of 2-5 years experience in meeting/event planning .
• Must have excellent food and beverage knowledge.
• This position requires a highly organized individual who is creative and can multi-task.
• Should be highly detail oriented.
• The ability to communicate effectively with a wide variety of people and calm nerves in any setting is required.
• Must have a confident can do attitude with the ability to be proactive so as to ensure the needs of assigned groups are satisfied and any corrective actions are taken when needed.
• Good computer skills are also essential.
• Please view our property at

• Paid time off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Pet Insurance
• Life Insurance
• 401k with employer match
• FSA
• Hotel Discount Program
• Weekly Pay
• Hotel Cafeteria
• Holiday Pay
• Employee Assistance Program

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